We help pet care professionals Launch, Grow, and Profit!!
Owning a pet business is a rewarding dream come true for many entrepreneurs. Like all good things there are also challenges and a lot of work involved starting and operating your pet business. If you ever feel alone, frustrated, confused or afraid know that we understand.
Our experts have been there! We’ve owned our own pet care facilities and we will make your journey easier!
MEET OUR TEAM OF GURUS
Avoid Costly Mistakes
Be a Leading Brand
Find Personal Freedom
The Dog Gurus
Robin Bennett, CPDT-KA
Robin Bennett is a Certified Professional Dog Trainer, author, speaker, and expert on dogs. She founded one of the largest dog training companies in Virginia and has been using her expertise in “reading dogs” to teach families how to train their pets as well as helping others in the pet care industry keep dogs safe for over 20 years. Robin’s first book, All About Dog Daycare is the number one reference on opening a dog daycare. She is also Co-author of Off-Leash Dog Play… A Complete Guide to Safety and Fun, and an extensive staff training program called, Knowing Dogs, which are the leading staff training resources for dog daycare and boarding facilities. Robin is currently co-founder of The Dog Gurus, the nation’s premier resource for dog care professionals. Through The Dog Gurus she is now helping pet care professionals get their lives back by showing them how to create sustainable businesses with teams that truly know dogs.
Susan Briggs, CPACM
Susan Briggs is a Certified Professional Animal Care Manager, author, speaker, and pet business expert. As co-founder of The Dog Gurus she brings over 18 years of experience in the pet industry with 12 years as co-owner and operator of a successful dog daycare, lodging, grooming and training business in Houston, Texas. In addition to being a co-author with Robin in publishing Off-Leash Dog Play and Knowing Dogs, Susan used her educational background in accounting and published Counting Noses: Accounting and Financial Management Guidelines for the Pet Services Industry. Susan enjoys making it easy for owners to understand the numbers side of their business so they can focus on care quality. In 2015 Susan co-founded the Professional Animal Care Certification Council whose mission is to provide independent testing and certification for pet care professionals. The program embraces Susan’s passion for providing quality care for animals.
Charlotte Biggs, CPACM
Business Growth and Development Guru
Charlotte Biggs is co-founder of the Professional Animal Care Certification Council (PACCC), the pet care services industry’s only independent certifying body. She also served as COO for four years for the International Boarding & Pet Services Association (IBPSA). Charlotte’s leadership in the pet care services industry, combined with her real-world expertise as the original owner and operator of Stay N Play Pet Ranch, Inc., which she and her partner founded in 1998 and grew to one of the most successful, full service, all natural and holistic pet care facilities in the country before successfully selling it in 2013, makes her a sought-after industry speaker and consultant. Charlotte is the current president and a ten-year member of the board of directors for PAWS Shelter and Humane Society which serves the Central Texas community. To expand the non-profit’s life-saving capacity and community outreach, she is currently overseeing the construction of a second shelter facility. Before entering the pet care services industry, Charlotte enjoyed a successful 20-year history in sales and marketing management in the pharmaceutical industry.
Dave Zellmer founded and operated two successful pet care businesses in the beautiful state of Virginia: Paws in Motion Dog Daycare & Boarding and A Dog’s Dream Pet Sitting Service. Dave and his wife Jess were charter members of The Dog Gurus and utilized the materials in their own pet care center for many years. Dave has real world experience on how to maximize each tool to produce a thriving, positive and safe working environment. He enjoys sharing his successes and lessons learned with the clients that he consults with. His dedication to elevating the level of care in the pet care industry drove him to work with The Dog Gurus and volunteer for PACCC, the Professional Animal Care Certification Council.
Jess Zellmer, CPACM
Jess Zellmer, a Certified Professional Animal Care Manager, found her passion for pet safety as co-owner of Paws in Motion with her husband, Dave. Their pet care center specialized in offering small playgroups with ample human interaction and highly individualized care for canine and feline guests. In addition to pet care, she has also worked in the medical field for ten years as a business development manager for the largest global provider of hearing solutions. In this role, she has a particular interest in helping business owners grow and evolve with the changes in the industry which she has found to be very applicable in the world of pet care. She is proud to serve on the Board of the Professional Animal Care Certification Council (PACCC), the organization that has brought independent testing and certification to the pet care services industry.