Robin Bennett is a Certified Professional Dog Trainer, author, consultant and expert on dogs. She founded one of the largest dog training companies in Virginia. She has been “reading dogs,” teaching families how to train dogs, and working in the pet care industry helping others keep dogs safe for over 20 years. Her first book, All About Dog Daycare is the number one reference on opening a dog daycare. Co-author of Off-Leash Dog Play… A Complete Guide to Safety and Fun, and an extensive staff training program called, Knowing Dogs, she is now making canine body language easy for everyone to understand.
Susan Briggs is founder of Crystal Canine and co-founder of Urban Tails, a large dog daycare, boarding, grooming and training center in Houston, TX. After 12 years operating a pet service business her passion transitioned to teaching and helping fellow small business owners operate safe off-leash playgroups and successful businesses. As a consultant, author and speaker Susan continues to actively learn and contribute to making all off-leash play programs safer. This commitment to raising the bar of safety in pet care led to her co-founding the Professional Animal Care Certification Council; a non-profit organization offering independent certification to providers of pet lodging, dog daycare, pet sitting and dog walking services.